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The
Moment: Trouble with Supervisor
Dear Anne Marie: I've been with the same company for
almost ten years. The work is great; the pay and benefits are
excellent; the commute is bearable. And it's the kind of work
that makes me feel I'm contributing something to my community.
One problem: I don't get along with my supervisor. I feel like
I am caught between a rock and the proverbial hard place. Can't
I have my cake and eat it too?
Elaine K.
Dear Elaine:
You are a loyal worker whose world view expands beyond herself
and into the community. You have set up an almost perfect "win-win"
situationyour community "wins" through your
contributions, and you "win" by working for a company
with great pay, wonderful benefits and satisfying work. Alas,
if only the story ended here. The entrance of the "problem
supervisor" tarnishes your perfect picture, and thus alters
your experience of your ideal job.
Managing
The Moment
The "Moment
to Manage" is your feeling of resentment. Resentment
is one of the most toxicand dangerous emotions. Just as
tiny, hot embers left in a fire pit can burn down a forest,
resentment can subtract all the joy out of an otherwise fabulous
life. The major issue here is not your supervisor; it
is your reaction to him and the importance you allow
him to have in your life.
The Game Plan
First, have
compassion for yourself and your supervisor. It's not easy
to spend time every day with a person you don't like. Compassion
for yourself can help you keep your heart open in a tough situation
like this one. Compassion for your supervisor can help you get
to a place of "don't know"you "don't know"
the pressures he is under or the challenges he is facing. Given
that you really don't know all the facts, it's just plain smart
to trade compassion for resentment.
Second, manage
your reaction to your supervisor. While it is true that
you may never like this man, you can minimize the problem by
maintaining a neutral attitude. By remaining neutral you can
diminish the negative impact he has on you, allowing you to
more fully engage in your workwhich you love.
Third, be crisp
and business like. Take charge of your relationship with
your supervisor. Be friendly, but not "familiar."
Avoid being passive; this often invites the worst out in people.
Approach your boss with confidence and poise.
Finally, resist
the impulse to think about him, resist all impulses to "process"
your feelings about him and resist the impulse to talk about
him. These are "no win" behaviors. "Stirring
the pot" in a situation that is not likely to change will
only lead to more stress. Stay focused and engaged on what you
love and keep your mental and emotional investments in your
boss to a minimum.
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