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The
Moment: Can't Make Decisions
Dear Anne Marie: My business partner on my current project
can't make decisions. He gets a lot of great ideas but when
it's time for action he's paralyzed. Is there anything I can
do to help him? I find I'm often forced to make decisions and
take action outside my field of expertise. It's a heavy load.
What if I make a mistake?
Janet S.
Dear Janet:
You are a gutsy woman who is willing to take on added responsibility
in order to get the job done. These characteristics are widely
sought in today's business environment where avoiding responsibility
seems the aim of many. Should you continue to make decisions
outside your area of expertise? Will you risk losing your present
level of trustworthiness and reliability? If you don't make
the decisions will the job get done?
Managing
The Moment
The "Moment
to Manage" is your feeling of tolerance. You say
this man is your partner yet you are tolerating behavior that
is unbefitting a partner. In business it is important to offer
your understanding and support when someone is struggling, but
don't stop there. You must continue to hold him accountable
and communicate to him that you expect him to perform, based
on your mutual agreements.
The Game Plan
First, create a short-term plan. People don't change
overnight, so you need a backup plan while you are engaged in
solving the problem. Find someone who is an expert in your partner's
area and use this person as a sounding board whenever a decision
is called for. This will allow you to make informed decisions.
Second, talk to
your partner. Be caring, honest and respectful. Ask him
to level with you regarding his challenges around making decisions
and following through on them. Listen carefully when he speaks.
Tell him how his inability to act on his commitments is affecting
you and the project. Offer your support and be clear that your
support has limits.
Third, create
a long-term plan. Do not tolerate this situation indefinitely.
Decide when you want the problem resolved and name an actual
date. What do you need to do to resolve this issue by the proposed
deadline? Who can help you create a long-term plan that is caring
towards you, your partner and the project?
Finally, be a
role model for taking effective action. By making the decision
to set limits with your partner you are demonstrating courage.
Follow through on your decision with grace and poise. You will
be a shining example to your partner and your confidence in
yourself will soar.
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